SHIPPING AND PACKAGING

Packaging

All Sjaan Maia Jewellery items come secured on a backing card in a handmade, reusable felt pouch. Beautifully gift wrapped and ready to go.

All orders are shipped in a fully recyclable padded mailer. Looking after the planet and your jewellery.

 

Shipping

Domestic orders

All domestic orders are shipped via Australia Post, with the customer's choice of Standard Parcel Post ($8.50), Registered Post ($13), Express Post ($12) or Registered Express Post ($17).

All Registered Post options are fully trackable and insured and will require a signature on delivery.

Estimated delivery time to domestic addresses is 2-7 business days.

Orders over $100 receive free Registered Post, Australia Wide.

 

International Orders

All international orders are shipped via Registered Australia Post ($30). International postage is not fully trackable.  You will receive a notification that your order has been shipped and delivered.  

Estimated delivery time to international addresses is 10-15 business days.

 

Duties & Taxes

All parcels are shipped in accordance with Australian postal rules. All duties, including customs and import taxes are the responsibility of the customer and may be a government requirement of import. Sjaan Maia Jewellery is not liable for international customs or service tax charges.

 

Reshipping

Please ensure you have provided the correct address details. If your order is returned to sender by Australia Post due to incorrect or insufficient delivery details, you will be charged for reshipping the order.